03 November 2026
Senior Communications Manager



About the Company

A household name in New Zealand who are driving a major programme of change are seeking a Senior Comms Manager to help them roll out new systems. They are leaders in innovation, sustainability, and technological excellence. Recognised for a collaborative, high-performance culture I have worked with them a number of times and have always had great feedback. They have a habit of hiring good people and letting them get on with the job. 

About the Role

Lead end-to-end communications for an enterprise-wide systems transformation. Commencing immediately on a six-month contract you will translate complex systems into clear messaging for executive leaders, operational teams, partners and customers. This role will be require someone who can liaise with senior technical leaders and then communicate at the right level both internally and externally. 

Key Responsibilities (A full job description is available)

• Own and deliver the project communications strategy and calendar across programme, employee, customer and third-party audiences. Align communications with programme milestones and brand communications practices.
• Participate in programme governance, planning, assurance and delivery forums. Report communications progress, risks and readiness, and advise programme leaders on the communications implications of key decisions and emerging risks.
• Lead internal programme communications, keeping programme teams informed about progress, priorities, decisions, milestones and emerging risks, and supporting alignment across workstreams and delivery partners.
• Work with Internal Communications to align communications with company-wide messaging, priorities and culture, and coordinate timing and channels where programme communications affect the wider organisation.
• Work with programme leaders and business teams to explain the case for change, future-state processes and impacts of upgrading systems, maintain consistent messages, respond to feedback and keep people informed.
• Translate complex system and process changes into clear, accurate and audience-appropriate messages for leaders, employees and other stakeholders.
• Prepare internal communications materials for relevant channels, such as leader briefings, email, intranet, presentations, videos and demonstrations.
• Lead planning and coordination for customer and external communications with Marketing, External Communications, Digital, Customer Operations and relevant business owners. Confirm channel ownership, review and approval
responsibilities with those teams.
• Coordinate communications with relevant third parties, particularly during dress rehearsals, deployment and cutover.
• Coordinate communications relating to training and business readiness across impacted teams and workstreams, working with the relevant leads.
• Coordinate communications after go-live, including operational updates, known issues, workarounds, support arrangements and the transition to business as usual, working closely with programme and business readiness teams.
• Monitor communication reach, understanding and feedback, and adjust messages or channels to address gaps and
emerging concerns.

So Who Are You And What Is Your Profile?

This is not a BAU role, the key to this role is having worked closely on major systems and other project rollouts with senior Programme Directors and wider leadership teams. 

• Proven background leading communications for large-scale enterprise technology transformation programmes.
• Practical familiarity with core business platforms.
• Expertise translating complex technical concepts into clear, engaging business messages suitable for various audiences.
• Tertiary qualification in communications, business, or equivalent practical industry background.
• Collaborative, self-directed professional who thrives in fast-paced delivery environments.

Benefits

• The role will be on an hourly/daily rate. While we rarely do this we are more focussed on the candidate with the right background than dictating a rate so please let us know your desired rate. 
• Prime central Auckland CBD location, directly accessible by major transport links.
• High-profile role will be great for network building and a chance to meet many in the wider organisation. 
• Immediate six-month contract engagement.
• High-trust, collaborative programme culture committed to shared accountability and mutual respect.

Applications will be handled by Caileen Cinnamon at Consult recruitment. To help us to manage applications please apply via the link below and allow us 72hrs to review CV’s as we read them all.

Studies have shown that women and people from under-represented backgrounds are less likely to apply for roles where they don’t match the job description criteria exactly. If you’re excited about this role, but your experience aligns less than 100%, we encourage you to apply.