We often get asked by people we work with whether we'll write or format their resume for them.
A lot of agencies do this, but we're not big fans of the practice. After all - our job is to represent people, not cookie cutter resumes that all look and read the same!
A CV is a personal document - it’s your chance to shine, to show your personality, what you are ambitious about and what you can deliver. At the very least, it is a way to convey your written communication skills and level of attention to detail.
When someone else formats your resume you lose all these great things and you lose your individuality. That being said, there are a few important rules for writing a great resume. Today we've distilled our advice into our top 6 ‘Do’s’ and ‘Don't's’. Follow these and you can't go wrong!
1. MAKE IT EASY ON THE EYE
Use the same font throughout, with headings in bold. Allow plenty of white space (think blank lines underneath headings and between sections). Use short sentences and bullet points instead of wordy paragraphs or tables.
2. GET THE TONE RIGHT
Aim for professional but natural language in the first person. Your writing should be as straightforward as possible, using action-oriented language (heavy on the verbs, light on the adjectives).
Good: "I implemented a new credit control process that reduced the average number of outstanding debtor days from 82 to 12."
Meh: "Andrew was responsible for the successful implementation of a highly-regarded credit control process that resulted in the reduction of the number of outstanding debtor days from 82 to 12."
3. MAKE IT RELEVANT FOR THE ROLE
You only have a few seconds to grab the reader’s attention, so make sure you know what is going to be on the 'must-haves' for the role you are applying for - and ensure that it leaps off the page!
4. TELL A STORY THAT’S EASY TO FOLLOW
List your experience chronologically (with your most recent job first), including months as well as years in the dates. If you held more than one position with an employer, list the positions separately, each with its own dates and responsibilities. Account for any gaps in work history with a simple, one line explanation (e.g. November 2011 – April 2012: Backpacking through South East Asia).
5. FOCUS ON ACHIEVEMENTS, NOT RESPONSIBILITIES
Think about what you’ve achieved above and beyond the responsibilities in your job description; this is what will set you apart from your competition (whose list of responsibilities is probably very similar to your own). Make your achievements are specific, measurable and of value to the person reading your CV.
Good: "I led a process improvement project that reduced the number of days taken to produce the month-end report from five to two. This resulted in a 30% savings in headcount spend."
Bad: "I led a project to improve reporting processes."
6. FOCUS ON WHAT’S RELEVANT
Devote more space to your recent and most relevant experience and feel free to omit minor or inconsequential responsibilities altogether. If you have a long career, you only need the employer, job title, and dates for your earlier roles. Review your initial draft and delete anything that’s not essential.
1. WRITE A CHEESY, SUPERHERO INTRO
Saying you’re a ‘highly-organised team-player, with exceptional communication skills and the ability to multitask’ is pretty much meaningless. Everyone writes the same stuff, and it’s totally subjective. Instead, write a couple of lines outlining why you’re applying for the specific position, drawing attention to the key areas of your experience that make you a good fit.
2. USE COMPANY-SPECIFIC JARGON
The same goes for industry-specific jargon if you’re switching industries. Always keep in mind who will be reading your CV and what their knowledge will be, and pitch it to them. Keep it simple and easy to read!
3. INCLUDE PICTURES OR COMPANY LOGOS
It’s distracting and looks unprofessional. (And in my personal experience - the correlation between using logos on resumes and not being good at your job is strong!).
4. RELY ON SPELL-CHECK
Spell-check is a great tool, but it can’t take context into account, which is why we receive a lot of CVs from ‘accounting and fiancé' professionals - a pretty diverse role if there ever was one!!
After your spell-check, get at least two people to review your CV. Choose them carefully - they should be experienced in business communication.
5. INCLUDE INFORMATION THAT COULD POTENTIALLY BE USED TO DISCRIMINATE AGAINST YOU
No one needs to know your age, number of children, marital status, religion or nationality (although if you’re new to the country, do include your visa or residency status). And never include a photo.
6. INCLUDE YOUR REFEREE NAMES AND CONTACT DETAILS
Unless you’re happy for anyone to call your referees at any stage of your job search, don’t include them on your CV. The appropriate time to give out this information is after you’ve been invited to interview.
Hopefully, this has helped! If you're staring at a blank screen and struggling to get started, try building on this basic template. Good luck!