Consult Recruitment NZ > Blog and Journals  > Most leaders don’t have a clue how to coach their team.

Most leaders don’t have a clue how to coach their team.

Use this simple coaching framework to increase your team’s performance.

Coaching. It’s not just a buzzword. 

It can lead to:

  • Increased engagement
  • Better relationships
  • More autonomy

So, what’s this framework? Well, it’s called GROW.

It stands for: 

  • Goal – What do you want?
  • Reality – Where are you now?
  • Options – What could you do?
  • Will – What will you do?


Here’s how to use it to increase your team’s performance.

GOAL: What do you want?

Without a target, their arrow is just flying in the wind.

Coaching someone starts with defining the goal. 

Ask them: 

  • What are you trying to achieve? 
  • How will you measure your progress?
  • Why do you want to achieve this goal?


REALITY: Where are you now?

They need to know where they’re starting from to get to their destination. 

Help them identify where they are now.

Ask them: 

  • Where are you now relative to your goal? 
  • What action have you taken so far? 
  • What’s getting in the way?


OPTIONS: What could you do?

There’s more than one way to climb a tree. 

Brainstorm the different paths to their goal.

Ask them: 

  • What’s your plan to achieve this goal? 
  • What help will you need help to achieve it? 
  • Are there other paths you could take? 
  • What are their pros and cons?


WILL: What will you do?

Ideas without action are like climbing a ladder with no rungs. You don’t make any progress.

Convert their options into actions.

Ask them: 

  • When are you going to action your first step?
  • What could trip you up, and how will you tackle it?
  • On a scale of 1-10 how committed are you to achieving this goal?
  • If it’s not a 10, how can we make it a 10?


People are more committed to plans they’ve built themselves.

Use the GROW model to put them in the driver’s seat.

About the author

Consult Recruitment

Consult Recruitment is a leading recruitment agency based in Auckland, pairing top talent with the best businesses. We pride ourselves on delivering outstanding experiences so you can focus on what's important.


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