27 August 2025
Senior Business Analyst
August 27, 2025
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- Auckland based role - 6 months contract
- Hybrid work set up (3-4 days from office)
- $110.00 - 115.00 per hour GST
This is a contract role for a Senior Business Analyst to support a high-impact VoIP programme. The role centres on rolling out advanced Cisco Unified Communications platforms across a national footprint, enhancing digital capability and transforming communication experiences.
Key Responsibilities:
- Lead requirements gathering for VoIP and Unified Communications (UC) implementations.
- Translate business needs into technical solutions in collaboration with engineers and project teams.
- Analyse current voice systems and design future-state workflows using Cisco VoIP technologies.
- Support project planning and milestone tracking across cross-functional teams.
- Document, communicate, and validate key changes with stakeholders and end-users.
- 5 years' experience as a Senior Business Analyst, ideally in telecom or enterprise tech environments.
- Proven expertise in Cisco Unified Communications Manager or similar VoIP/UC technologies.
- Strong understanding of IP Telephony infrastructure and related protocols.
- Excellent communication and stakeholder management skills.
- Experience working on large-scale technology rollout projects.
- Ability to work independently in fast-paced, contract environments.
- Auckland based role - 6 months contract
- Hybrid work set up (3-4 days from office)
- $110.00 - 115.00 per hour GST
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