11 October 2021
Customer Delivery Lead

 October 11, 2021 Hannah Jones
Consult Recruitment NZ > 11 October 2021Customer Delivery Lead

11 October 2021
Customer Delivery Lead

Utilise your leadership acumen by coaching and leading a high-performing team at a leading Payroll and Software organisation.
  • Greenfields Project Opportunity - A chance to establish the practice.
  • Paying Market Leading Salary!
  • Auckland location with great flexible working
The Delivery Lead will build and maintain strong stakeholder relationships and manage customer expectations. Utilising your leadership acumen, you will lead, coach, and support the project delivery teams to ensure they remain on track and successfully achieve their deliverables.

Overseeing the project teams, you will be instrumental in the planning, forecasting, and allocation of resources. You will be confident leading high-level customer engagements, including steering committees, politically aware, and able to navigate complex governance structures and customer situations.  Developing and delivering continuous service performance and process improvements will be a key focus of your role to achieve a high level of customer satisfaction.                    
How will you achieve success in this role? 
You will be successful through the delivery of a program/projects that are to budget, time, and meet customer expectations. Success is also through driving customer happiness, project profitability, ensuring resource billability measures are met, and developing and leading a high-performing culture that teams love being a part of. 

 Ideally, you will have:
  • At least 4 years of experience in Project Management, Programme Management or Product Management or Client Delivery
  • Ability to manage deliverables for multiple complex projects simultaneously and to lead teams without direct authority whilst demonstrating thought leadership through advanced influencing skills/stakeholder management.
  • Comfortable with technical IT solutions/integrations scoping and deployment
  • Excellent written and verbal communication skills and experience with the C level stakeholders
  • Exceptional leadership and commercial acumen,  strong customer focus, and proven ability to negotiate mutually beneficial outcomes across internal and external customers
  • Well-developed research critical and analytical thinking and problem-solving skills
  • Agile & waterfall frameworks with a broad understanding of technology and IT services solutions.
  • Proven track record of delivery management or project management within an Agile environment
Why you should apply:
Make your stamp on this awesome Greenfields project opportunity, offering a leading rate and a great working environment. 
APPLY NOW and take that next step in your career!
Your interest will be treated in the strictest of confidence. 
Please apply using an MS WORD version of your CV, as if we proceed with your application this is the format we'll require to submit to clients.

REF# HJ_1139325
  • Help this established business launch their new cloud platform!
  • Build and Own the delivery practice in this growing
  • Auckland location with flexible working and Agile work practices

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