13 March 2024
Account Manager
March 13, 2024
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Join a leading innovator in the payment solutions sector, renowned for its dynamic and customer-centric approach. This company, a trailblazer in technology-driven services, is dedicated to providing seamless and efficient payment experiences for businesses nationwide. With a strong emphasis on collaboration and excellence, the team is poised for further growth and success in the industry.
About the Role
As an Account Manager, you will be at the forefront of maintaining and enhancing the relationships with our valued clients. This role is pivotal in ensuring the delivery of exceptional service standards and supporting our clients' growth through innovative payment solutions.
Key Responsibilities
- Develop and maintain strong relationships with a portfolio of clients, ensuring their needs are met with payment solutions.
- Conduct regular reviews and analysis of client accounts to identify opportunities for growth and improvement.
- Collaborate with cross-functional teams to develop tailored payment solutions that enhance client satisfaction and retention.
- Keep up-to-date with industry trends and developments to provide informed advice and support to clients.
- Lead and implement strategies for account growth and retention, ensuring alignment with the company's strategic objectives.
You are a dynamic and results-driven individual with a passion for technology and customer service. Ideally coming from a banking background, you have proven experience in account management or a similar client-facing role, with a track record of maintaining and growing client relationships. Experience with acquiring in the SME space will be advantageous, highlighting your ability to understand and cater to the unique needs of small and medium-sized enterprises. Your excellent communication and interpersonal skills enable you to engage effectively with clients and colleagues alike. You're adept at problem-solving, negotiation, and possess a keen analytical mind to interpret business needs and deliver effective solutions.
Apply now and take the next step in your career!
Studies have shown that women and people from underrepresented backgrounds are less likely to apply for roles where they don't match the job description criteria exactly. If you're excited about this role, but your experience doesn't align 100%, we would encourage you to apply.
- $90,000 - $100,000 Base Salary Plus OTE
- Full time - Permanent position
- North Shore Location
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